Emergency response, full strip-out, industrial drying, and complete reinstatement of a family home following a catastrophic burst pipe.
A frozen pipe in the loft of this Guildford family home ruptured overnight. By morning, water had cascaded through the kitchen ceiling, saturated the ground-floor living space, and pooled beneath engineered flooring across three rooms.
Electrics were compromised, plasterboard had collapsed, and the kitchen was written off. The family of five needed temporary accommodation and a contractor who could manage both the insurer and the rebuild without losing weeks to paperwork.
Our emergency crew isolated power, extracted standing water, and deployed industrial drying equipment within four hours of instruction. A full moisture map and photographic survey fed a clear schedule of works to the loss adjuster within 48 hours.
From controlled strip-out through validated drying and full reinstatement — new kitchen, flooring, electrics, and decoration — we returned the property to pre-loss condition within 10 weeks, with the family back home ahead of their temporary-housing end date.
Drag the slider to inspect the water-damaged kitchen against the finished reinstatement.
Before
After
Every phase managed, documented, and delivered on schedule.
"We came home to an absolute nightmare — water everywhere, the ceiling caved in, and our kitchen destroyed. Capital Services were there the same day. Ten weeks later, the house looked better than before. Genuinely cannot praise them enough."
Homeowner
Our emergency response team is available around the clock — from make-safe to full reinstatement.
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